Vampires Who Fight Crime > Vampires Who Don't

I'm on a brief Forever Knight-fanfic-reading hiatus. Don't ask.

Well, from what I hear, 90% of these old, poorly-archived stories are better and more complex than Breaking Dawn. Publisher's Weekly had an article about people asking for their money back. Why are there so many "Well, I never!" comments in the publishing industry, like books aren't sometimes treated the same way as other products people buy with hard-earned money? I mean if I bought a TV and it didn't work I would return it, and if a book was so terrible I didn't even want it around I would sell it or donate it. Should we, a publishing industry, be surprised when people who don't like our products question our return policy?

Still approving comments. Go ahead.